Privacy Policy

1. Information we collect

2. How we use information

• Provide our products and services, process orders, ship goods, and offer support
• Send prelaunch and product updates that you request
• Personalize content and recommendations
• Improve our sites, products, and marketing
• Detect, prevent, and address fraud, abuse, or security issues
• Comply with law and enforce our terms

Legal bases (EU/UK): consent, contract, legitimate interests, and legal obligations.

3. Cookies and similar technologies

We use cookies, pixels, and local storage for essential functions, analytics, and marketing/attribution. You can control cookies in your browser. Where required, we show a cookie banner. Essential cookies are always on; analytics/marketing cookies are optional and can be updated anytime via our Cookie Preferences link.

4. How we disclose information

We do not sell personal information. We disclose information only as described below:

• Service providers that host our site, process payments, deliver emails or SMS, provide analytics, ship orders, and support customers
• Professional advisers and auditors
• Authorities or other parties when required by law
• Parties to a business transaction such as a merger, acquisition, or asset sale

If our practices change we will update this policy and provide any required notices. If we ever engage in activities that count as sale or sharing under certain laws, we will provide a clear way to opt out.

5. Payments and delivery

Payments are processed by third-party processors. We do not store full payment card numbers. Shipping is handled by fulfillment and carrier partners. They receive your name, address, and contact details to deliver orders and updates.

6. Data retention

We keep personal information only as long as needed for the purposes in this policy and as required by law, to resolve disputes, and to keep business records. When data is no longer needed, we delete it or de-identify it.

7. Security

We use technical and organizational safeguards such as encryption in transit, access controls, and staff training. No method of transmission or storage is perfectly secure. If we learn of a breach that affects you, we will notify you as required by law.

8. Your choices

• Marketing emails and SMS: unsubscribe via message links; for SMS, reply STOP.
• Cookie controls: use your browser and our Cookie Preferences link.
• Account settings: if you create an account, you can view or update some information in the dashboard.

9. Your privacy rights

Your rights depend on where you live. You may have the right to request:

• Access to the personal information we hold about you
• A portable copy of your information
• Correction of inaccurate information
• Deletion of your information
• Limits on or objections to certain processing
• Opt out of targeted advertising or the sale/sharing of personal information
• Limits on the use and disclosure of sensitive personal information

How to exercise: email privacy@docvites.com or use our web form (link on site). We will verify your identity. You may authorize an agent where allowed by law.

10. International data transfers

We may transfer, store, and process information in countries other than where you live. For transfers from the EU/EEA, Switzerland, or the UK to countries without the same level of protection, we use approved safeguards such as Standard Contractual Clauses and required transfer assessments.

11. Children

Our sites and marketing are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact privacy@docvites.com and we will delete it.

12. Third party links and features

Our sites may link to third-party services or include plugins and widgets. Those services are governed by their own privacy policies.

13. Notice of financial incentives

From time to time we may offer early access codes, discounts, or referral rewards in exchange for your email address or other information. Participation is voluntary and you may opt out at any time by unsubscribing. We estimate the value of your information based on the expense related to the offer and the revenue generated from the program.

14. Changes to this policy

We may update this policy to reflect changes in our practices, technologies, or laws. We will post the updated policy with a new effective date. For material changes we will provide additional notice as required.

15. Contact us

Questions, requests, or complaints:
Email: privacy@docvites.com
Mail: DOCVITES, LLC, 15B Baynard Park, Newnan, GA 30265, United States